Same Loyalty Program, New System

Columbia Care Illinois Medical Patients,

We are always looking to improve at Columbia Care and one of the ways we are doing that is with a new software system. This won’t change how medical patients shop, it just means we need to start tracking loyalty point collection in the new system.

How do I earn?

This is staying the same! Medical patients can earn 1 point for every dollar spent on eligible items. Once 100 points are collected, you’ll be able to receive a $5 discount! Points earned must be redeemed in quantities of 100, each applying as a $5 discount off your total. 

What do I need to do?

Nothing! We have moved all your points over to the new system. You will now be able to view your points in you “Wallet”, available on your phone. 

What is my wallet? How do I find that? 

Your “wallet” is where you can track your points progress. Once you’re signed up into our program, you’ll receive a confirmation link. After clicking, you’ll be brought to your “wallet” where you can track your points, and purchases! 

Why the change?

We’ve switched to a new software system and needed to start tracking your loyalty rewards in a new program! 

Can Adult Use customers collect loyalty points?

Unfortunately we can’t offer loyalty points to Adult Us customers at this time. We need to be able to have a user profile in our sales system, and we don’t have this information stored for Adult Use customers. 

If you have any questions please ask a sales associate next time you shop with us.